Dynamic adaptation of business process models Application to the healthcare process in AP-HM

Healthcare organizations, which are facing the challenge of delivery personalized services to their patients, are obviously affected by the problems of flexibility and adaptability of their processes. This research is applied to healthcare processes in the context of AP-HM hospitals (Assistance Publique Hôpitaux de Marseille). In this paper, we consider specifically the drug circulation process where the complexity and the high level of variability are critical issues and important in practice. The paper introduces the V-BPMI approach for process variability and it presents how dynamic adaptation can be carried out for delivering process models that satisfy actor’s business requirements. The paper focusses on both the steps of the adaptation cycle and the adaptation trees dynamically produced on business actors’ demand. Keywords—Process flexibility, Process adaptation, Adaptation trees, Variability trees